You should have received a confirmation email from us when your order shipped that contains a clickable tracking link to view tracking information in real time. Shipping time is based on location of the supplier. It is Fashiongasms Boutique's goal is ship products as soon as possible.
Policy: orders marked as “Picked Up” by our 3rd party shipping carrier serve as our release of liability. We are not responsible for lost, stolen, or incorrectly addressed packages. We are also not responsible for missing orders marked by the carrier as "Delivered."
Order Change/Cancellation: After an order is placed, several software platforms work together to fulfill an order in the quickest possible time frame. The automation and complexity of these platforms working in tandem make it too difficult to change an order once it is placed. As a result, we are unable to cancel or make changes to an order after it has been placed. Please be sure your order and address is correct before completing checkout.
Missing Package Marked as “Delivered”:
- Check your mailbox
- Look for a notice of attempted delivery
- See if someone else accepted the delivery
- Wait until the end of the next day to see if it turns up
- Ask your postman where he/she placed it
- Consider whether or not the package may have been stolen
“Undeliverable as Addressed” Packages: orders marked by the shipping carrier as “undeliverable as addressed” and returned to us are subject to a second shipping fee.
Shipping Carrier Contact Information
USPS Phone: 1-800-222-1811
FedEx Phone: 1-800-463-3339
DHL Global Mail Phone: 1-800-805-9306
If you have any additional questions regarding your order please email Fashiongasms Boutique at firstname.lastname@example.org